Privacy Policy

1. Introduction

Danao Group (“we”, “our”, “us”) is committed to protecting the privacy of our clients, prospective members, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.

By accessing our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal information:

Contact Information: Your name, email address, telephone number, and postal address when you submit an enquiry, membership application, or booking request.

Service Preferences: Details about your lifestyle, travel, and service preferences provided during consultations or onboarding.

Technical Data: IP address, browser type, device information, and browsing behaviour collected automatically through cookies and similar technologies when you visit our website.

Financial Information: Payment details necessary to process bookings and membership fees, handled exclusively through secure, PCI-compliant payment processors.

3. How We Use Your Information

We use your personal information to deliver and manage our private concierge and lifestyle services, process membership applications and service requests, communicate with you regarding your account and bookings, improve our website and personalise your experience, comply with legal and regulatory obligations, and protect the security and integrity of our services.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service partners and vendors who assist in delivering our services, subject to strict confidentiality agreements. We may also disclose information where required by law, regulation, or legal process.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. While no system can guarantee absolute security, we take every reasonable precaution to safeguard your data.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When your data is no longer needed, it will be securely deleted or anonymised.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, withdraw consent for data processing, request data portability, and lodge a complaint with a relevant data protection authority. To exercise any of these rights, please contact us at the address below.

8. Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You may adjust your browser settings to refuse cookies, although this may affect certain website functionality.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at info@danaogroup.net.

Effective Date: April 2026